Developing Talent in Your Organisation > Mediation

Getting the best out of individuals requires a clear understanding of the role, the operational boundaries and strategies to cope with difficult situations. Even with interaction and collaboration between organisations and individuals things go wrong. An organisation-wide approach to mediation helps to prevent conflict whereas an individualised approach to mediation helps to resolve differences between teams and organisations.

Mediation is the use of an impartial person, trained to help others settle disputes. Successful mediation depends on the skills of the mediator and their ability to understand the situation. SOLACE Enterprises uses qualified and insured mediators from a variety of backgrounds.

Mediation can be useful at all levels of dispute, from workplace grievances to major contract differences on the verge of litigation, and can help resolve differences between individuals, groups and organisations. .

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